RBPS Website Privacy Policy

Radiant Being Psychological Services, PC Privacy Statement

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Your privacy is important to Radiant Being Psychological Services, PC (“RBPS”). Our privacy policy provides information about the personal information we collect when you visit our website, as well as how RBPS uses that personal information.

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Specifically, RBPS may collect the following information:

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• Information you provide when you enquire about services at RBPS, including name, phone, email and mailing addresses, best times of day to reach you, type of services you are interested in, insurance carrier, any additional comments that you provide in the comment section of our inquiry form, and any other information that you provide to RBPS.

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RBPS may use your personal information to:

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• Contact you to respond to inquiries about services, other questions you might have, other concerns you express and submit

• Send you additional information, links, and forms involved in the treatment process with your permission, if you decide to start treatment

• Send you statements and / or invoices

• Supply you with information you request

• Follow-up on clinical / treatment matters such as scheduling, following up after missed appointments, and other follow-ups regarding your safety and well-being when appropriate

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As you interact with the RBPS website, our host (GoDaddy) and platform (Wix) may use automatic data collection technologies to collect certain information including:

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• How you interact with our website, including what pages you visited and if you open or click on links. We do not track your habits, actions or clicks to create a personalized experience or personalized outreach (beyond your requests for outreach). We may look at this information to learn how our site visitors, in general, are interacting with the site to improve our site’s functionality.

• Information about your computer and internet connection, including your IP address, location, operating system, and browser type. We do not track this for personalized reasons. We look at where and how our site visitors, in general, are finding us, so we can improve our communication delivery and site functionality.

• We collect this information with Google Analytics using cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept cookies by activating the appropriate setting on your browser. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you direct your browser to our website. Most browsers will allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.

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Contact Forms

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When you fill out a contact form or inquiry, you voluntarily provide us your name, contact information, and other relevant information. We will respond to this information according to the instructions you provide.

We do not sell, rent, or share your email information or any other personal information about you to any other third parties, and only authorized personnel with appropriate training regarding HIPAA rules and regulations are permitted to view the information you provide.

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Disclosing Information

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We may disclose your personal information to:

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• Respond in the event of an emergency (i.e., dispatch police and EMS to your location should you be at risk of harming yourself or others), if we believe disclosure is necessary and appropriate to protect either you or others from harm.

• Comply with any court order, law or legal process, including responding to any government or regulatory requirements.

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Security

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The personal information you provide on our website is transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate administrative steps to maintain the security and accuracy of the personally identifiable health information we collect and comply with HIPAA rules and regulations, including limiting the number of people who have access, employing electronic security systems and password protections that guard against unauthorized access, and monthly review of website traffic to ensure there has not been any unauthorized access or breach. Our website uses encryption technology (Secure Sockets Layer / SSL) to protect your personal information during data transport. SSL encrypts personal health information including your name, address, and any information about your treatment needs and wishes that you provide. Please note that email correspondence is not encrypted; though our email carrier (G-Suite) is HIPAA compliant, we nevertheless do not consider email to be a secure means of transmitting highly sensitive information and caution you to keep this in mind when corresponding via email.

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Other Websites

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At times, our website may contain links to news articles or other relevant websites providing additional mental health or well-being information. RBPS is not responsible for the privacy policies or practices of any of these websites, or any other third-party.

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Information Retention

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We will only retain your information for as long as necessary to fulfill the purposes we collected, including contacting you and providing you with treatment. To determine the appropriate retention. For your information, we consider the amount, nature, and sensitivity of the information, potential risk of harm from unauthorized use or disclosure of your information, and state and federal laws about patient records retention.

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Contact Information

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This policy was last updated on July 1, 2018. We may update this policy from time-to-time, so please check here for the latest update.

This website is owned and operated by Reading Being Psychological Services, PC, 80 B Gravel Pike, Suite 100, Red Hill, PA 18076. Our email address is https://radiantbeingpsych.com. For further information, contact us at info@radiantbeingpsych.com, or call 484.624.2415.